Terms of service
ENTIRE AGREEMENT
Other than as specifically provided in any separate formal purchase agreement between you and BINA ENTERPRISES, these terms and conditions (this “Agreement”) apply to all of your online purchases from the website at www.bina-enterprises.com (the “Site”) and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and BINA ENTERPRISES.
ACCEPTANCE
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon BINA ENTERPRISES until accepted by BINA ENTERPRISES. We reserve the right to refuse service to anyone. BINA ENTERPRISES will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
PRICING
Because prices, product descriptions, and availability can change quickly, BINA ENTERPRISES does not warrant the accuracy or completeness of the information provided on the Site.
MRP is the manufacturer's suggested retail price. We may commonly sell products at prices lower than MRP and, for any given product, no sales may have occurred at MRP.
MRP is a benchmark to compare our discounts from MRP to pricing offered by other retailers. Whether other retailers sell at MRP will vary by product, geographic location, type of store, and over time.
Although we periodically update the MRP in our direct mail offerings and on our website as we receive them, in some cases manufacturers may change their MRP without notice to us.
Please contact the manufacturer of a specific product for the most up to date MRP information.
MRP quoted for in house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than MRP and for any given product, no sales may have occurred at MRP.
Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event.
PAYMENT TERMS - ORDERS
Internet orders may be paid for using the following methods: VISA, MasterCard, NEFT, UPI, Direct Cash Deposit. If you cannot place an order online, please call us at 01141726704 to place your order, or email info@bina-enterprises.com. Cash can be directly deposited into our bank account.
LIMITED QUANTITIES
Some products, including those identified as Hot Deals, Limited Quantity items, and Free Gifts may be limited to stock on hand and are offered on a first come, first served basis.
SHIPPING CHARGES - TAXES AND TITLE
Separate charges for shipping and handling will be shown on your order form. Most orders received before 4:00 p.m., are shipped within 2 to 3 working days! Orders placed on Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.
All items purchased from BINA ENTERPRISES are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
For more information on our shipping policies, including rates, delivery times, and delays, please refer to our shipping policy.
LIMITED WARRANTY
All new products are sold with the manufacturer's limited warranty. The warranty period and service vary by manufacturer and product.
BINA ENTERPRISES PROVIDES NO SEPARATE WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BINA ENTERPRISES EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS REGARDING ANY PRODUCTS SOLD TO YOU, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.
For BINA harmoniums the warranty policy is:
Effective Date: 01st June 2024
1. Warranty Coverage
Our warranty covers any defects in material or workmanship under normal use during the warranty period.
2. Warranty Period
- BINA Harmoniums: 1 year from the date of purchase.
3. What is Covered
- Defects in materials and workmanship.
- Malfunctions under normal use conditions.
4. What is Not Covered
- Damage caused by misuse, abuse, or accidents.
- Normal wear and tear.
- Unauthorized modifications or repairs.
5. Store-Specific Warranty
This warranty is valid only for products purchased from BINA ENTERPRISES and must be claimed at the exact store where the purchase was made. Warranty claims cannot be processed at any other location or through any other retailer.
6. How to Make a Warranty Claim
To make a warranty claim, please follow these steps:
- Contact our customer service team at info@bina-enterprises.com or https://wa.me/919711014142 with your proof of purchase and a description of the issue.
- Our team will guide you through the process and provide instructions for returning the item if necessary.
- Once we receive the item, we will inspect it and determine if it is covered under warranty.
- If the item is covered, we will repair or replace it at no additional cost to you.
7. Shipping Costs
The customer is responsible for shipping the product to and back from BINA ENTERPRISES for warranty claims. BINA ENTERPRISES will not be liable for any shipping charges incurred during this process.
8. Additional Information
- This warranty is non-transferable and applies only to the original purchaser.
- The warranty is valid only for products purchased from BINA ENTERPRISES.
9. Contact Us
If you have any questions about our warranty policy, please contact us at:
Bina Enterprises
B-103, Lajpat Nagar 1, New Delhi 110024
info@bina-enterprises.com
+91 9711014142
OUT OF STOCK ITEMS
We usually stock most of what we sell. From time to time, stock shortages may occur. If an item is out of stock, we will notify you by email with an approximation of when the item is expected to arrive. If this time is over 10 working days, we will automatically issue a complete refund and place your order on hold. The refund is processed within 7 working days. For orders with multiple products we will, at your request, ship what is currently in stock and ship the back ordered item when it arrives at no additional cost.
LIMITATION OF LIABILITY
BINA ENTERPRISES DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. BINA ENTERPRISES WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, BINA ENTERPRISES SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE RUPPEE AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT GIVING RISE TO SUCH LIABILITY.
APPLICABLE LAW—RESALE OR EXPORT
You agree to comply with all applicable laws and regulations of the various states and of India. You agree and represent that you are buying for your own personal use only, and not for resale or export.
GOVERNING LAW AND JURISDICTION
These terms and conditions shall for all purposes be governed by and interpreted in accordance with the laws of the Delhi and the state of Delhi as those laws are applied to contracts entered into and to be performed entirely in Delhi, without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in state or district court in Delhi, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.